We verify patient coverage with all primary and secondary insurers and promptly update patient accounts.
We keep patient records current, including details on payable benefits, deductibles, and policy status.
We manage pre-certification and secure necessary approvals before scheduling to prevent revenue leakage.
Maintain highest levels of accuracy and communication with the client till the completion of paperwork.
We accurately verify co-pays, co-insurances, deductibles, and claims mailing addresses to streamline the billing process.
When necessary, we follow up with patients to clarify any missing or incorrect information.
Eligibility and insurance verifications are crucial initial steps in the Revenue Cycle Management (RCM) or the medical billing insurance claims process. Many medical billing claims face denials, rejections, or delays due to inaccuracies or lack of updated coverage details, either from patients or physician office staff. Such eligibility-related issues can significantly delay reimbursements, affecting the physician’s office cash flow. At mobodoc, our team of experts stays abreast of continual changes in health plans and policies to mitigate delays and denials in insurance claims. With over a decade of experience in providing Insurance Eligibility and Verification Services to physicians across the Nation, mobodoc is committed to enhancing your business operations with insightful solutions.
Insurance verification is a complex, detailed process. Verifying a patient’s insurance coverage before their appointment is crucial to ensure accurate demographic details are reported on insurance claims. mobodoc boasts a wealth of expertise in handling both government and commercial insurance. We offer detailed and personalized insurance eligibility verification services suitable for all medical specialties and practice sizes. Our comprehensive services enhance patient collections and prevent accounts from aging and turning uncollectable. With a 99% accuracy rate upheld by our Quality Assurance team, we also document interactions with insurance representatives for quality assurance.
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